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Serena Remote-Control Shades

Overall Customer Rating Review Policy

Rating
5 star
92%
58
4 star
0%
0
3 star
5%
3
2 star
2%
1
1 star
2%
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Customer Reviews

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Items: 51 to 60 of 63 total

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Steve M
October 16, 2013
Shade Type: Battery
Rating
Great product that is easy to order and install
We have the battery powered Serena shades and not only are they coolest part of our home renovation, they are easy to order and install. They are definitely worth the cost given how classy they look and operate, but they will give you that serious wow factor that everyone looks for. The quality of the materials used and the whole battery operated part of these shades make them unlike any other product I could find on the web. Since my initial order, I have ordered a whole set of shades for our dining room and will be ordering these shades for our master bedroom and our kids rooms. I am a firm believer in the idea that you don't know the difference until you know the difference and these shades are worth it.
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Carolyn
October 14, 2013
Shade Type: Battery
Rating
Love it
Easy to install
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Rita
September 12, 2013
Shade Type: Battery
Rating
Excellent product, excellent service from Serena shades
Serena's remote blinds sounded too good to be true so I decided to order just one blackout shade for my dining room window that faces west and had required me to squeeze between the table and window to open and close the shade. I was worried about getting exactly the right size and texture so I called Serena and spoke to Lindsay. She was so helpful, patient and professional that she actually made a stressful situation carefree for me. The order went perfectly. My sister and I put up the shade in less than an hour. Then I went to work cynically raising and lowering the shade several times a day for weeks just waiting for the batteries to wear out or something to go wrong so I could say to myself "told you so." After a few weeks of the shade working perfectly I realized these Serena shades were flawless. I called Lindsay and ordered 3 more for my den and one for my bedroom. My wealthy friends who paid 5x more for their plug in shades are green with envy, which just makes the whole experience that much sweeter.
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Frank
August 24, 2013
Shade Type: Battery
Rating
Look Great
I've had Lutron Sivoia shades previously purchased and installed by a home electronics integration company. Beautiful, but expensive. These Serena shades give a similar effect and a much more affordable price. Very easy to install and program. I used Lutron's tech service to rectify a re-programing and they were knowledgeable and helped me adjust my programming. Nice product with a pleasant "wow" factor.
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Rhonda
July 6, 2013
Shade Type: Plug-in
Rating
Love my shade and will buy more in the future!
Hi,
At your website, I wasn't sure which place to choose to send this.
I just really want to tell you how absolutely happy I am with the motorized shade that I just purchased from you. It arrived Friday, June 28th at 3:30 and was up and working by 4:45 that same day! I know you probably think that took a while but I double checked every measurement to make sure all brackets were level and had never shimmed anything before so I double, triple, checked that.
It is whisper quiet just as you claimed it would be. Your directions are so easy to follow too. I no longer have to stand on the back of my couch to open and close my shade. I will be smiling every time I push that remote control button for years to come. Thank you, thank you, so much for such a great product!

Sincerely,
Rhonda Rohaly
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marc
June 25, 2013
Shade Type: Battery
Rating
Excellent Product
Owning a home for 15 years, we have never had nice shades. We've been through two or three sets of cheaps ones and finally decided to get "real" shades.
We didn't shop around or compare other shades from other companies because we wanted the Pico controls so they would match with our decorator style switches throughout the house.

They were easy to install,easy to program, and look and work fabulously. There were a couple of small bumps, like the horrendously slow website, and I mismeasured one shade, but we would still recommend highly recommend this product.
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Response from Serena:
Thank you for your kind words about Serena Shades, Marc! We apologize for the issues you experienced during recent website maintenance that coincided with your ordering process. We are happy to let our site users know that SerenaShades.com is operating smoothly!
Marshall
May 13, 2013
Shade Type: Battery
Rating
Great shades and great per-order guidance
We purchased 4 motorized and 12 manual shades and couldn't be more pleased. We first ordered several fabric samples to insure we had the right textures and colors. The staff in the order area were quite helpful in answering questions and guiding us through the process. Our shades arrived on the scheduled date and took about 15 minutes each to install which we did ourselves. We highly recommend the Serena shades. We have a handicapped person in the family and the battery operated ones we have in their bedroom and kitchen which has added extra sparkle in their lives!
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Gabe
March 28, 2013
Shade Type: Battery
Rating
Perfect fit, great shades
We ordered several shades for our bedroom, our daughters bedroom and our living room. The blackout shades are fantastic for the bedrooms. They let in very little light. The shades fit perfectly and work well.
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Michelle
March 14, 2013
Shade Type: Battery
Rating
WORTH EVERY PENNY!
First, the customer service is second to none!! One of the five shades we ordered didn't work but we called and had the best experience with the customer service people! In two days we had a perfect replacement!! The shades are great for blocking out light and we love having the remotes...worth every penny!! HIGHLY recommend!!
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Happy customer
March 13, 2013
Shade Type: Battery
Rating
Great shade and great customer service
We are very happy with the battery operated shades we ordered. They are very quiet and look great. The remote control is easy to program and easy to use. Customer service is outstanding. We will come back to Serena Shades when we are looking for more shades!
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