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Contact Us

Phone      1.855.573.7362

Call us during business hours: M-F 8a-8p EST & Sat 9a-6p EST. Our office is closed Sundays. The Shade Specialists Team is ready to assist you with product and installation information, shade design, fabric and color selection and order processing!

Our website is always open!

Our office will be closed Monday, May 29th for Memorial Day. We will reopen Tuesday May 30th at AM ET. Our website is always open!


Send us a note at info@serenashades.com and we'll respond in one business day or sooner.


Serena Shades Team
Lutron Electronics Co., Inc.
7200 Suter Rd.
Coopersburg PA 18036

24/7 Technical Support      1.800.523.9466

Resources & FAQ's

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Video Library

Learn how to choose and install our product Visit our Library!