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Community:
Serena Remote-Control Shades
Overall Customer Rating Review Policy
Rating | ||
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5 star | 58 | |
4 star | 0 | |
3 star | 3 | |
2 star | 1 | |
1 star | 1 |
Customer Reviews
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Very satisfied
Recently installed 3 roller shades on my 3 pane ocean view window. It is always a pleasure to operate these shades. They are extremely fast and very quiet. You can barely hear any noise. I am recommending Lutron shades to all my friends.
Excellent Roller Shades
I now have 11 Serena roller shades. They work great. Battery life is over two years, the are very quiet operating. Lutron support has been very responsive the few times I have needed help. They are worth the premium price.
Excellent, delivery time needs improvement
- fully integrated platform with remote, bridge, google assistant from a single vendor
- shades look good and work well
- support is generally excellent
- delivery time is way too long
- shades look good and work well
- support is generally excellent
- delivery time is way too long
Excellent
Works seamless with the rest of my smart home equipment
1 Year In - Super Impressed
We have six battery powered shades and they are still going strong after a year. Quiet, quality, reliable. Very happy that I trusted people on the internet (thanks Reddit) for buying these shades. We love that every day we enjoy the sunlight and then every night get our privacy automatically. Also, we have yet to change the batteries out! I will mention that we had an issue with one shade about a month in, and Lutron stuck to their warranty and replaced without any fuss. Very happy.
Install and forget...
The shades were much simpler to install than anticipated but what I like most is that now that I have a schedule (dusk, early morning and late morning), I never have to think about them and I always have the perfect combo of light and privacy.
Perfect fit and great customer service
After watching the videos and reading the measurement instructions CAREFULLY, our shades are a perfect fit. Very happy with our purchase.
MidCentury Smarts..with a silver lining.
I was expecting the Serena Shades to look and perform beautifully and I have not been disappointed in the few months I have owned them. I did not expect however to see the reduction in electricity charges "year-on-year" from reduced airconditioning costs!
Great Shade
We put these shades in our house when we built it in 2015, in 2020 I finished my basement and put them there as well. Battery life is great at 5 years with opening and closing them once per day. I have the smart bridge to control them and have them scheduled to automatically close at sunset. They also work well with google home products.
made with excellence
I love these roller shades. I only planned on getting a couple, then when I saw the quality of my first shipment, I went ahead and ordered more! Excellent workmanship, quality materials, seamless “smart” integration and whisper-quiet operation. I cannot recommend these enough. Nice to know that some things are still made with excellence.