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Serena Remote-Control Shades
Overall Customer Rating Review Policy
Items: 11 to 20 of 63 total
Thank you for all the care in many different areas to make this possible. Now that I have confidence in your product, I’ll be ordering more.
Thank you for your positive comments about Lutron’s Caséta system and your new shade! We apologize for both the phone number typo in the email you received and for the shipping delay. We appreciate all of your feedback as it will help us better serve our customers going forward.
The Serena Shades Specialist Team
I had an issue with one of my longer shades slightly tilted to one side. I contacted customer service and Gabrielle walked through the steps on how to fix it. She was a big help and the wife is happy that it is straight now. I know they are a little pricey but some other shades out there are not as good as these shades are.
FYI I have a bunch of Lutron smart switches in my house and the shades are top notch. Highly recommend