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Serena Remote-Control Shades

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Items: 41 to 50 of 64 total

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January 22, 2015
Shade Type: Battery
Great Customer service
I have 16 shades currently installed. Love all of them. Taylor Kent is wonderful.
Chuck DiNolfo
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January 16, 2015
Shade Type: Battery
These shades are great for my condo
I recently had these shades installed in my condo in downtown Chicago and they're great. I also downloaded the app so I can control them with my cell phone, even the lights too. I love these shades and i highly recommend them.
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December 30, 2014
Shade Type: Battery
Great product, don't change a thing!
I recently had the pleasure of installing five of your Serena automatic blinds, and I would like to say I am very impressed. I would rate the product and the process a resounding 5 stars. From the web site ordering process, to the packaging, to the product itself, each part of the experience has been well thought out, well designed, and well delivered. Well Done!
The location we installed the blinds is over a built in bath tub, and it is only possible to access the blinds by standing on the tub surround. When we bought the house, there was a set automatic shades. First I thought, “What a great idea”, until I tried living with them. The IR control was directional and unreliable. The remote needed to be pointed exactly at the receiver in each shade, and would often fail to operate the blind. I also found I was changing 40 batteries twice a year, which required removing the shades completely. Finally I gave up and left them open.
I found your web site Googling for automatic shades. I was looking for automatic shades, at a reasonable price, and based on my experience with the existing shades, I wanted home automation control, and “wired in”.
After seeing the Pico remote, and reading that it was radio frequency, not line of sight, and that one remote could control all the shades, that seemed to resolve the directional issue, and the “one by one” problem of the existing shades. Also, the fact that the remote can be mounted in an existing switch plate made it perfect. No trouble losing it or explaining how to use it to guests. It's right at the door, up is up, down is down, all five at once. Simple, perfect.
Next was my “wired in” requirement. After reading about your battery life, and the fact that the shades simply tilt forward to change the batteries, I decided to go that way. Again, I am most impressed. Battery access is simple, and the shades operate quietly and reliably.
Thanks again for a first rate product. Don't change a thing. I will definitely purchase these again and will highly recommend them.

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October 4, 2014
Shade Type: Battery
The Serena Remote-Control Shade is excellent. The installation of the shade was straight forward and any question was answered promptly by the excellent customer service department. The shades function perfectly and I am extremely satisfied.
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September 16, 2014
Shade Type: Battery
Great product! Great customer service!
My wife and I LOVE our remote blinds from Serena! the product is great and easy to install. Best of all, customer service was exceptional! Highly recommend for anyone looking for remote blinds.
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July 5, 2014
Shade Type: Battery
Best customer service ever
We ordered two Serena shades for our bedroom and love them. They are nice and room darkening, and are so nice to use. They are easy to program as well. When we put an air conditioner in one window, we changed the closed shade height for one window, and it was easy to do, using one remote for both shades.

Serena Shades has the best customer service I have ever dealt with. They were very prompt to respond when we had problems with installing the brackets and when one of our shades did not work properly, and they quickly resolved the issues. They have always been very friendly and eager to resolve any issues or questions we had. I highly recommend them!
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July 3, 2014
Shade Type: Battery
another home lutron remote shades again!
Just bought a new townhome and installed Lutron serena remote controlled shades
we found out how nice and convenient it is to have control of our windows with a push of a button!
Rise in morning hit the button up they go from room darkening to halfway up and all are even!
installation is a breeze and when we did have questions at last home ,I called and we got the guy with the knowledge and personality to make it easy!
These beautiful pleated shades are the best from the person taking the order, to the first class delivery packaging!
These shades are not a luxury but a real time savor that is why we choose Lutron again!
thanks for a fabulous product!
Battery were still fine when we left after 3 years of regular use!
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April 9, 2014
Shade Type: Battery
We have a very big window (>92" wide) so I was worried that a battery powered solution would even work. Not only does it work, it looks great, is very quiet, and simply a great solution! We just ordered another for our second giant window. Thanks Serena!
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March 15, 2014
Shade Type: Battery
Very pleased!
We installed 10 serena shades, and my wife and I are very pleased with the whole experience. Lutron called us after placing the order to see if we had any questions or concerns. It wasn't necessary, but was a nice touch that lent to the overall quality of the experience. All of our interactions with Lutron employees were pleasant, and they were very willing to help. The shades were packaged nicely and labeled for each window. They fit perfectly as measured, and there was not a single part missing on delivery. I can't tell you how neat it is to push a button and watch all the shades on our top floor close in perfect unison. We will definitely be ordering more shades and other products from Lutron in the future. They are serious about quality and making sure you have a good experience.
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kevin in NY
November 8, 2013
Shade Type: Battery
The best automated shade on the market and an exceptional value.
Finally an automated shade for the masses. These shades are absolutely the best, easy to install, easy to program (Pico RF remote) and easy to operate. All the way from ordering samples to them showing up on my doorstep, the process was seamless.
Six shades installed in under two hours. All hardware included. Measure just as the website instructs and they will fit perfectly.
Ordered from other blind companies in the past, quality was good but delivery took over six weeks.
Serena is now my shade of choice.
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